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TERMS & CONDITIONS
TERMS AND CONDITIONS
Effective Date: 22 July 2026
Welcome to The Duo Method.
These Terms and Conditions govern your use of The Duo Method website, mobile application and related educational services. By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
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1. About Us
The Duo Method provides educational resources, online learning, revision materials, assessments and related services designed to support learners and professionals.
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2. Eligibility
You must be at least 16 years of age, or have the consent of a parent, guardian or authorised educational provider where required by law, to create an account and use our services.
You agree that all information you provide is accurate and up to date.
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3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
You agree to:
• Keep your login details secure.
• Notify us immediately of any unauthorised use of your account.
• Accept responsibility for all activity carried out under your account.
We reserve the right to suspend or terminate accounts where these Terms are breached.
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4. Educational Content
The Duo Method provides educational content to support learning and revision.
Whilst every effort is made to ensure accuracy, we do not guarantee that all content is free from errors or suitable for every qualification, examination board or licensing authority.
Users remain responsible for meeting the requirements of their educational provider, awarding organisation or regulatory body.
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5. Intellectual Property
All content available through The Duo Method, including text, graphics, videos, images, quizzes, course materials, branding, logos and software, is owned by or licensed to The Duo Method.
You may not:
• Copy or reproduce content.
• Share course materials publicly.
• Sell or redistribute any content.
• Modify or create derivative works.
• Use our branding without written permission.
Unauthorised use may result in legal action.
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6. Subscriptions and Payments
Some areas of the platform require payment.
By purchasing a subscription or course, you agree to:
• Pay all applicable fees.
• Keep your payment details up to date.
• Authorise recurring payments where you have selected a subscription.
Subscription prices may change in the future. Any changes will not affect payments already made and subscribers will be notified before any renewal at a new price.
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7. Refund Policy
Unless otherwise required by applicable consumer law, purchases of digital products, online courses and subscriptions are generally non-refundable once access has been granted.
If you experience technical issues preventing access to purchased content, please contact us and we will make reasonable efforts to resolve the issue.
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8. Acceptable Use
You agree not to:
• Attempt to gain unauthorised access to our systems.
• Upload harmful software or malicious code.
• Share your account with others.
• Use the platform for unlawful purposes.
• Harass or abuse other users.
• Interfere with the operation or security of the platform.
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9. Availability
We aim to keep our website and app available at all times.
However, we cannot guarantee uninterrupted access and may temporarily suspend services for maintenance, updates or unforeseen technical issues.
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10. Limitation of Liability
To the fullest extent permitted by law, The Duo Method shall not be liable for any indirect, incidental or consequential loss arising from your use of the website, mobile application or educational content.
Nothing within these Terms excludes liability where such exclusion would be unlawful.
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11. Termination
We reserve the right to suspend or terminate access where users breach these Terms and Conditions or misuse the platform.
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12. Privacy
Your use of The Duo Method is also governed by our Privacy Policy, which explains how we collect and process personal information.
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13. Third-Party Services
Our platform may integrate with or link to third-party services.
We are not responsible for the content, availability or privacy practices of those services.
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14. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will always be published on our website with the revised effective date.
Continued use of the platform after changes have been published constitutes acceptance of the updated Terms.
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15. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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16. Contact Us
The Duo Method
Email: info@duomethod.com
Website: https://www.duomethod.com
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